Investor and Shareholder Contacts
Click on a heading below to reveal the information.
Investor Relations Contact Information
If you have any questions concerning Investor Relations, you may call and leave a message at 1-847-646-5494 or send us an e-mail.
You may also write to us at:
Investor Relations
Kraft Foods Inc.
Three Lakes Drive,
Northfield, IL 60093
Shareholder Services
Kraft Foods Inc. offers a Direct Stock Purchase and Dividend Reinvestment Plan administered by our transfer agent, Wells Fargo Shareowner Services. You may contact Wells Fargo Shareowner Services either through mail, phone, through the internet or by e-mail.
Investment Plan for Kraft Foods
c/o Wells Fargo Shareowner Services
PO Box 64874
St Paul, Minnesota 55164-0874
Phone: 1-866-655-7238 (in the U.S.) or 1-651-450-4064 (Outside the U.S. or Canada)
To contact Wells Fargo Shareowner Services through the internet or by email.
If you are a Registered Shareholder (i.e., you hold stock certificates or you hold stock in our dividend reinvestment plan or direct stock purchase plan), and want information about your account, you can access your account online. Please note that to sign up for online account access, you will need to enter your account number and Authentication ID. Your account number can be found on your dividend check or account statement. If you do not have your Authentication ID, you may request one online or by phone to be sent to your mailing address.
To access your Plan account online:
Go to www.shareowneronline.com and click, “Sign Up Now” under, “I am a Current Shareowner.”
After you have successfully signed up, you will receive an email confirmation.
If you are a Beneficial Shareholder (i.e., your shares are held through a financial institution such as a bank or a broker) and want information about your account, please contact your financial institution.
Employee Contacts
Restricted Stock
Kraft's employee restricted stock accounts are administered by UBS, participating employees may contact UBS at 1-800-230-2967 or link to your online UBS Financial Services Kraft account.
Stock Options
Kraft stock options awarded to Kraft employees or retirees are administered by UBS. Contact UBS 1-800-230-2967 for questions about your Kraft stock options or link to your online UBS Financial Services Kraft account.
Retirement Benefits
Current or former Kraft or General Foods employees with questions about retirement benefits should call the Kraft Retirement Benefits Center at 1-877-208-0782.